COVID-19 pre-departure
swab test
Get your COVID-19 pre-departure swab test at Healthway Medical GP clinics
Healthway Medical is an MOH-approved COVID-19 test provider.
If you require a COVID-19 pre-departure ART or pre-departure PCR test for travel purposes, please check the testing window requirements, travel requirements and ensure your test is conducted within the required time frame for your designated country.
AFFORDABLE PRE-DEPARTURE TESTS
| ART | PCR Test | |
|---|---|---|
|
Price |
$30* |
$216* |
*Inclusive of GST
*Prices above does not apply to The Clinic Group GP clinics.
If you are unable to book an appointment, you may walk-in to Healthway Medical (Millenia Walk) between 830am to 1230pm, on weekends and public holidays.
Please note that walk-ins are subject to wait times.
*Due to the surge in patient volume, longer waiting times can be expected and our clinics’ registration counters generally close 15 mins before the scheduled closing time. Registration counters might close earlier in the event of unforeseen circumstances.
REASONS TO GET YOUR PRE-DEPARTURE SWAB TEST AT HEALTHWAY MEDICAL
Convenient
- Book your appointment conveniently on our website.
- If you are unable to make an online booking, call 6977 6633 (only available from Monday to Sunday, 8:30am – 5:30pm) to book an appointment.
- Upon successful booking of your appointment, a confirmation SMS will be sent to you.
- If you did not receive the SMS notification / have enquiries on COVID-19 pre-departure ART or pre-departure PCR test, please call 6977 6633 (only available from Monday to Sunday, 8:30am – 5:30pm) or email contact.centre@healthwaymedical.com.
Accessible
Healthway Medical GP clinics islandwide provide COVID-19 pre-departure ART and pre-departure PCR tests. Get your COVID-19 pre-departure swab test at your nearest Healthway Medical GP clinic.
Customer Service
Speak to us at 6977 6633 (only available from Monday to Sunday, 8:30am – 5:30pm) or email us at contact.centre@healthwaymedical.com.
Digital HealthCerts
Receive your COVID-19 pre-departure swab test results with notarised Digital HealthCerts for overseas travel via email.
COVID-19 PRE-DEPARTURE SWAB TEST PROCESS AT HEALTHWAY MEDICAL
1) Book Your Appointment
Please check the testing window requirements of your destination country and book your appointment for the COVID-19 pre-departure ART or pre-departure PCR test accordingly. Read here for more information about departure requirements.
Upon successful booking of your appointment, a confirmation SMS will be sent to you.
If you did not receive the SMS notification / have enquiries on pre-departure COVID-19 test, please call 6977 6633 (only available from Monday to Sunday, 8:30am – 5:30pm) or email contact.centre@healthwaymedical.com.
2) Pre-departure Swab Test
Please arrive punctually at our clinic for your COVID-19 pre-departure swab test, and present these documents:
- your identity card
- flight details (booking reference which shows your departure flight timing)
- passport
3) Receive Your Results
You will receive your COVID-19 pre-departure swab test results with notarised digital HealthCerts for overseas travel via email.
FREQUENTLY ASKED QUESTIONS
When will I receive the results of my COVID-19 pre-departure swab tests?
- For COVID-19 pre-departure PCR test, you will receive your results with notarised digital certificate within 24 to 36 hours.
- For COVID-19 pre-departure ART test, you will receive your results with notarised digital certifcate within 2 hours.
What documents do I need to bring along for my COVID-19 pre-departure swab test?
For COVID-19 pre-departure ART or pre-departure PCR test, please bring your identity card, flight details (booking reference which shows your departure flight timing) and passport.
What should I do if I missed my appointment?
You may call 6977 6633 (only available from Monday to Sunday, 8:30am to 5:30pm) or email us at contact.centre@healthwaymedical.com to book another appointment.
Can I choose to have pre-departure COVID test done at my home?
Yes, we provide home-based swab tests.
What happens if my COVID-19 test result is inconclusive?
There might be instances that COVID-19 swab test results are inconclusive. If your COVID-19 swab test result is inconclusive*, you might have to undergo a repeat testing and it is chargeable.
*Healthway Medical will not be held responsible for any losses, expenses, or costs involved, should this result affect your flight departure.
What happens if there are changes in my flight timing?
You may call 6977 6633 (only available from Monday to Sunday, 8:30am to 5:30pm) or email us at contact.centre@healthwaymedical.com to book another appointment.
Are there any subsidies available for pre-departure swab test?
There are no subsidies for COVID-19 pre-departure swab tests for travellers.
Can I get PCR test even if I'm not travelling?
Yes, we provide COVID-19 tests such as PCR test, home-based PCR test, and other COVID-19 tests for non-travelling purposes (eg. voluntary PCR test for public members, mobile on-site PCR test).
How long will the COVID-19 pre-departure swab test take?
The pre-departure COVID-19 swab test takes about 15 minutes.
